Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Menzo ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Service Description
Menzo provides a cloud-based platform for restaurants to create, manage, and publish digital menus, including QR codes, custom branding, and optional 3D/AR models for menu items. The Service is provided on a subscription basis with optional one-time payments for 3D models.
3. User Accounts
- You must provide accurate information when registering.
- You are responsible for keeping your account credentials secure.
- One account per restaurant or business is expected.
- We may suspend or terminate accounts that violate these Terms.
4. Subscription & Payment
- Subscription: ₹399/month or ₹3,990/year. Subscriptions do not auto-renew; users must manually pay to continue service.
- Payment: Once payment is completed, your menu will go live automatically.
- End-of-subscription notice: We will send an email within 7 days after your subscription ends to acknowledge that the service has expired. Users are responsible for monitoring their subscription status.
- Cancellation: Cancel via your dashboard or by contacting support. No refund is provided for the current billing period after payment.
- Refunds: Pro-rata refunds for unused subscription time may be requested by email within 7 days of charge. No refunds for 3D model payments after activation.
- Price changes: We will give at least 30 days notice before changing prices.
5. User Content
You own your menu content (text, images, 3D models). You grant Menzo a license to store, display, and serve your content as part of the Service. You are responsible for ensuring your content does not infringe any third-party rights and complies with applicable law.
6. Prohibited Use
You may not use the Service for illegal, defamatory, or obscene content; to infringe trademarks or copyrights; to upload malware; or to abuse platform resources. We may remove content and terminate accounts that violate this section.
7. Intellectual Property
Menzo owns the platform, including its code, design, and branding. You receive a limited, non-exclusive license to use the Service. You may not reverse engineer, copy, or resell the Service.
8. Limitation of Liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits or data loss. Our total liability is limited to the amount you paid us in the past 12 months.
9. Indemnification
You agree to indemnify and hold Menzo harmless from any claims, damages, or costs arising from your use of the Service or your violation of these Terms.
10. Termination
We may suspend or terminate your account for violations of these Terms. You may cancel your subscription at any time. Upon termination, your right to use the Service ends.
11. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.
13. Contact
For questions about these Terms, contact us at ankushbar25@gmail.com.